At jiji2, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe, enjoyable, and within healthy limits.
jiji2 gives every player direct access to these responsible gaming tools — available 24/7 from your account settings or via our support team.
Set daily, weekly, or monthly deposit limits on your jiji2 account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be lowered — not raised — without a mandatory cooling-off period.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your jiji2 account is temporarily suspended — you won't be able to log in, deposit, or place bets until the period ends.
If you feel you need a longer break, jiji2's self-exclusion tool lets you permanently or indefinitely close your account. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period — no exceptions.
Set a maximum session duration so jiji2 automatically logs you out after a defined period of play. This helps prevent extended gaming sessions that can lead to fatigue and impaired decision-making — a common risk factor for problem gambling.
Enable reality check notifications to receive periodic reminders showing your current session duration and net win/loss position. These pop-up alerts help you stay aware of how long you've been playing and how much you've spent on jiji2.
Our dedicated responsible gaming support team is available around the clock via live chat. Whether you need help activating a limit, requesting self-exclusion, or just want to talk to someone, jiji2 support is always here for Filipino players.
For most Filipino players, jiji2 is a source of entertainment — a fun way to enjoy slots, live casino games, bingo, and sports betting in their spare time. But for some people, gambling can become more than just a pastime. Problem gambling is a recognised condition that can affect anyone, regardless of age, income, or background.
Problem gambling is characterised by a persistent inability to control gambling behaviour despite negative consequences — financial, emotional, or social. It is not a sign of weakness or moral failure. It is a health issue, and it is treatable with the right support.
jiji2 takes problem gambling seriously. We actively monitor player behaviour for signs of distress and proactively reach out to players who may be at risk. Our responsible gaming programme is designed in line with PAGCOR guidelines and international best practices.
Do you spend more money on gambling than you originally planned, or chase losses to try to win back what you've lost?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you borrowed money, sold possessions, or neglected bills to fund your gambling?
Has gambling caused problems in your relationships with family, friends, or colleagues in Manila, Cebu, or wherever you're based?
Do you find yourself thinking about gambling constantly — planning your next session or reliving past wins?
Have you tried to stop or cut back on gambling but found yourself unable to do so?
If you answered "yes" to two or more of these questions, you may be experiencing problem gambling. Please use jiji2's self-exclusion tool or contact our support team immediately.
Under Philippine gaming regulations administered by PAGCOR, the minimum legal age to participate in casino-style gambling — including online gaming — is 21 years old. jiji2 strictly enforces this requirement for all players across the Philippines, from Metro Manila to Mindanao.
Every jiji2 account undergoes Know Your Customer (KYC) verification before withdrawals are processed. This includes government-issued ID verification to confirm your age and identity. Accounts that cannot verify the 21+ age requirement will be permanently closed and deposits returned.
If you share a device with younger family members, please ensure your jiji2 account is protected with a strong, unique password and that you log out after every session. If you suspect a minor has accessed jiji2, contact our support team immediately at [email protected].
Self-exclusion is the most powerful responsible gaming tool available at jiji2. When you self-exclude, your account is immediately and permanently suspended — you will not be able to log in, deposit, or play for the duration of your exclusion period.
Reach out to jiji2's 24/7 live chat support team or email [email protected] with your self-exclusion request. State your preferred exclusion period: 6 months, 1 year, 5 years, or permanent.
jiji2 processes all self-exclusion requests immediately upon receipt. Your account will be suspended within minutes. Any remaining real-money balance will be returned to your registered GCash, Maya, or bank account after identity verification.
Self-exclusion cannot be reversed during the exclusion period — no exceptions. This is by design: the cooling-off period ensures you have genuine time away from gambling. After the exclusion period ends, a mandatory 7-day waiting period applies before reinstatement.
These practical tips help Filipino players keep gaming fun and within healthy boundaries — whether you're playing slots, bingo, or live casino on jiji2.
Decide how much you can afford to lose before you start playing — and stick to it. Never gamble with money set aside for rent, food, or bills. Use jiji2's deposit limit tool to enforce your budget automatically.
Treat jiji2 as entertainment, not a way to make money. The house always has an edge over time. Enjoy the games for the experience — any winnings are a bonus, not an expectation.
Chasing losses — betting more to recover what you've lost — is one of the most dangerous gambling behaviours. If you've hit your budget for the day, log out of jiji2 and come back another time.
Step away from jiji2 regularly — grab a snack, stretch, or chat with family. Use the session time limit tool to get automatic reminders. Tired or emotional players make worse decisions.
If you or someone you know is struggling with problem gambling, help is available. jiji2 encourages all players to reach out — whether to our own support team or to dedicated problem gambling support services in the Philippines. Asking for help is a sign of strength, not weakness.
Our dedicated responsible gaming support team is available 24/7 via live chat on the jiji2 platform. We can help you activate limits, process self-exclusion, or simply talk through your concerns in a confidential, non-judgmental environment.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed online gaming operators in the Philippines. PAGCOR's player protection framework sets the minimum standards that jiji2 follows and exceeds in our responsible gaming programme.
Contact PAGCOR directly for regulatory complaints or escalations.
The National Center for Mental Health (NCMH) in the Philippines provides free mental health services, including support for behavioural addictions such as problem gambling. Filipino players in Metro Manila and nearby provinces can access NCMH services directly.
NCMH Crisis Hotline: 1553 (toll-free, 24/7)
Gambling is addictive. Know when to stop.
This is the PAGCOR-recommended responsible gaming reminder. jiji2 displays this message prominently across our platform because we genuinely care about the wellbeing of every Filipino player. If gambling is no longer fun, it's time to stop. Use our self-exclusion tool or contact our support team right now — we're here to help, not to judge.
Responsible gaming is not just a regulatory checkbox for jiji2 — it is a core part of who we are as a platform built for Filipino players. We believe that a sustainable, trustworthy gaming platform is one where players feel safe, respected, and in control at all times.
Our responsible gaming programme is reviewed and updated regularly to reflect the latest research on problem gambling, PAGCOR regulatory updates, and feedback from our player community across the Philippines — from Quezon City to Cebu City to Davao.
We train our customer support team to recognise the signs of problem gambling and to respond with empathy and practical assistance. Every jiji2 team member understands that player wellbeing always comes before platform revenue.
jiji2's responsible gaming policies are designed to meet and exceed the standards set by PAGCOR for licensed online gaming operators serving Filipino players.
Our platform automatically flags accounts showing high-risk gambling patterns — such as rapid loss chasing or sudden large deposit increases — for review by our responsible gaming team.
jiji2 does not target advertising at vulnerable individuals or those who have self-excluded. All jiji2 promotions include responsible gaming messaging and the 21+ age restriction notice.
Every member of the jiji2 support team undergoes regular responsible gaming training so they can identify at-risk players and provide appropriate, compassionate assistance.
jiji2 offers a world-class gaming experience for Filipino players — slots, live casino, bingo, and more — with GCash and Maya support, fast payouts, and 24/7 customer care. Play for fun, stay in control, and remember: your wellbeing always comes first. 21+ only.
Gambling is addictive. Know when to stop. 21+ only.